Emergency Care
It is always best when you can receive care from your Primary Care Provider at your Medical Home, but if you are having a medical emergency, you should go to the hospital in your Medical Home Network. Designated hospitals for each Medical Home are listed in the Medical Home Directory and in your Participant Handbook.If you have a life-threatening emergency, call 9-1-1 and go to the hospital in your Medical Home Network. Healthy San Francisco does not include the cost of services at any hospital other than those in your Medical Home Network. Ambulance services are covered by Healthy San Francisco ONLY for life-threatening emergencies and ONLY for transportation within San Francisco.
Medical emergencies are life-threatening or seriously dangerous illnesses or injuries. If you are not experiencing a medical emergency, you should first seek care from your Primary Care Provider at your Medical Home. You may have a medical emergency if you’re experiencing:
- Difficulty breathing and/or shortness of breath
- Chest or upper stomach pain, or feel pressure in your chest
- Fainting spells or sudden dizziness or weakness
- Uncontrolled bleeding
- Severe vomiting or diarrhea
- Feelings that you want to hurt yourself or others
If you’re being treated at a hospital other than those in your Medical Home Network, ask to be considered for that hospital’s free or reduced-cost care programs.
