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Healthy San Francisco is a program created by the city of San Francisco that makes health care services accessible and affordable for uninsured residents. Healthy San Francisco offers a new way for San Francisco residents who do not have health insurance, to have basic and ongoing medical care.
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Report a Problem

If you have a problem with the program or services you receive, try talking about it with your doctor or someone at your Medical Home when it happens. This may be the best way to resolve the problem quickly.

If you still haven’t reached a solution, call Healthy San Francisco Customer Service for help. If after that, the problem is still not resolved, you may file a formal complaint by asking Customer Service to submit a complaint, filling out a complaint online, or by sending a letter to:

Healthy San Francisco
201 3rd St. , 7th Floor
San Francisco, CA 94103

You won’t be dropped from the program for filing a complaint.